Apollo Distribution is committed to protecting the privacy and security of your personal information. We take care to protect the privacy of our customers and users of our services that communicate (online or offline) with us, in person, over the phone, through our mobile applications, websites, and social media platforms.
We have developed this Privacy Notice to inform you of the data we collect, what we do with your information, what we do to keep it secure, as well as the rights and choices you have over your personal information.
Throughout this document, we refer to Data Protection Legislation, which means the Data Protection Act 2018 (DPA2018), United Kingdom General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003, all as amended from time to time, and any legislation implemented in connection with the aforementioned legislation. Where data is processed by a controller or processor established in the European Union or comprises the data of people of the European Union, it also includes the EU General Data Protection Regulation (EU GDPR). This includes any replacement legislation coming into effect from time to time.
Apollo Distribution is the controller for the personal information we process unless otherwise stated. We are registered with the Information Commissioner’s Office (the ICO) with registration number ZA076229.
You can contact us either by phone, email, or post:
Our main trading/postal address: Apollo Distribution, 10 East Earsham Street, Sheffield, S4 7PD Phone: 0114 2700998 Email: bookings@apollodistribution.co.uk
Our Data Protection Manager is: Matthew Ireland
We only collect personal information that we know we will genuinely use and in accordance with the Data Protection Legislation. The type of personal information that we will collect about you, and you voluntarily provide to us through our website, forms, and general services may include some or all of the following:
We may, in further dealings with you, extend this personal information to include your address, purchases, services used, subscriptions, records of conversations and agreements, and payment transactions.
Sensitive Personal Data We do not typically collect special categories of personal data about you (such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). If we need to collect such data, we will obtain your explicit consent where required by law.
Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect and use personal data about you, including to serve interest-based advertising. For further information about the types of cookies we use, why, and how you can control cookies, please see our Cookies Policy.
The legal basis for processing your personal data includes:
We may share your personal data with other organisations in the following circumstances:
International Data Transfers We may transfer your personal data outside the UK and the European Economic Area (EEA). If we do so, you can expect a similar degree of protection in respect of your personal information. We ensure that appropriate safeguards are in place by using standard contractual clauses approved by the European Commission or ensuring that the recipient country has an adequacy decision from the European Commission.
We may send you relevant offers and news about our products and services in a number of ways including by email, but only if you have previously consented to receive these marketing communications. When you register with us, we will ask if you would like to receive marketing communications, and you can change your marketing choices online, over the phone, or in writing at any time.
If you wish to amend your marketing preferences, you can do so by contacting Matthew Landman on 0114 2700998.
Right to be Informed You have the right to be informed about the collection and use of your personal data. We ensure we do this by providing you with this Privacy Notice. This Notice is regularly reviewed and updated to ensure it accurately reflects our data processing activities.
Right to Access Your Personal Information You have the right to access the personal information that we hold about you in many circumstances, by making a request. This is sometimes termed a ‘Data Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge and we will respond without delay and within one calendar month of receipt of your request. We may ask for proof of identity and sufficient information about your interactions with us so that we can locate your personal information. Please note that the time limit for fulfilling your request does not start until we have been able to verify your identity. If you would like to exercise this right, please contact us as set out below.
Right to Rectification If any of the personal information we hold about you is inaccurate, incomplete, or out of date, you may ask us to correct it. If you would like to exercise this right, please contact us as set out below.
Right to Stop or Limit Our Processing of Your Data You have the right to object to us processing your personal information for particular purposes, to have your information deleted if we are keeping it too long, or have its processing restricted in certain circumstances. If you would like to exercise this right, please contact us as set out below.
Right to Erasure You have the right to have personal data erased. This is also known as the ‘right to be forgotten’. The right is not absolute and only applies in certain circumstances. If you would like to exercise this right, please contact us as set out below.
Right to Data Portability The right to data portability gives you the right to receive personal data you have provided to a controller in a structured, commonly used, and machine-readable format. It also gives you the right to request that a controller transmits this data directly to another controller. If you would like to exercise this right, please contact us as set out below.
Right to Withdraw Consent If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
For more information about your privacy rights The Information Commissioner's Office (ICO) regulates data protection and privacy matters in the UK. They make a lot of information accessible to consumers on their website and they ensure that the registered details of all data controllers such as ourselves are available publicly. You can access them here: ico.org.uk/for-the-public.
You can make a complaint to the ICO at any time about the way we use your information. However, we hope that you would consider raising any issue or complaint you have with us first. Your satisfaction is extremely important to us, and we will always do our very best to solve any problems you may have.
We retain a record of your personal information in order to provide you with a high quality and consistent service. We will always retain your personal information in accordance with the Data Protection Legislation and never retain your information for longer than is necessary. Unless otherwise required by law, your data will be stored for a period of 3 years after our last contact with you or your organisation, at which point it will be deleted.
When using our websites or mobile applications, you may be able to share information through social networks like Facebook and Twitter. For example, when you ‘like’, ‘share’ or review our Services. When doing this, your personal information may be visible to the providers of those social networks and/or their other users. Please remember it is your responsibility to set appropriate privacy settings on your social network accounts so you are comfortable with how your information is used and shared on them.
Data security is of great importance to Apollo Distribution and to protect your data we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure your collected data.
We take security measures to protect your information including:
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Notice, be permitted to use that data only for the purposes for which it was originally collected by us.
We may change this Privacy Notice from time to time (for example, if the law changes). We recommend that you check this policy regularly to keep up-to-date. We will notify you of any significant changes to our privacy policy by posting a notice on our website or by contacting you directly.
If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy, the way your personal information is processed, please contact us by one of the following means:
By email: bookings@apollodistribution.co.uk By post: Apollo Distribution, 10 East Earsham Street, Sheffield, S4 7PD
Thank you for taking the time to read our Privacy Notice.
